Face ID & Touch ID Repair
Face ID or Touch ID stopped recognizing you — we have the equipment to reprogram it, not just swap it
On iPhones from the iPhone X onward, the Face ID sensor is factory-"paired" to the motherboard: if the module is replaced without the right equipment, Face ID simply won't work again even if the physical part is perfect. It's one of the most common mistakes in repairs done without the proper tools, which is why many shops will just tell you it "can't be fixed".
At Nous Movil Repair we have the programming equipment needed to re-pair a new Face ID sensor with the motherboard, so Face ID goes back to working normally. We also repair Touch ID on models that use it. If your device's specific damage makes reprogramming impossible, we'll explain that honestly before charging you anything.
Free diagnostic · Price before we start · 90-day warranty
- Price
- from $99.99
- Average time
- 24 hours
- Warranty
- 90 days
- Stores
- Kendall & Hialeah
What's going on?
These are the cases we see every day. If yours isn't here, call anyway.
- "Face ID Not Available" message that never resolves
- The phone stops recognizing you and always asks for the passcode
- Touch ID stopped reading the fingerprint
- Face ID stopped working after a screen repair done elsewhere
- The phone was dropped and Face ID hasn't worked since
How it works
No surprises. Nothing gets repaired until you approve the price.
- 1
Free diagnostic
We confirm the exact cause: the sensor, the flex cable, or something deeper on the board.
- 2
We tell you the truth
If reprogramming isn't possible in your case, we explain that before charging you anything.
- 3
Clear quote
A firm price before we start.
- 4
Reprogramming
We replace the sensor and re-pair it to the motherboard with specialized equipment.
- 5
Tested with you
We register a face or fingerprint and test it with you before handing the device back.
Frequently Asked Questions
What people ask us at the counter, answered straight.
- Why do other shops say Face ID can't be repaired?
- Because the Face ID sensor is factory-paired to your iPhone's motherboard, and reprogramming that pairing requires specialized equipment that not every shop has. We do have that equipment.
- How much does it cost to repair Face ID or Touch ID?
- Starting at $99.99. The exact price depends on the model and whether the damage affects only the sensor or nearby components too.
- How long does this repair take?
- About 24 hours, due to the sensor replacement and reprogramming process.
- Can Face ID always be recovered?
- In most cases yes, thanks to the reprogramming equipment we have. If the damage goes deeper (for example, to the motherboard itself), we'll explain that honestly during the free diagnostic before charging anything.
Where we are
Two stores in Miami-Dade. Repair at one, use the warranty at either.
Kendall
12879 SW 42nd St, Miami, FLIn the Rinconcito Latino plaza, next to the auto mechanic
Also repaired at this store
Ready to get it fixed?
Free diagnostic before any work. Stop by Kendall or Hialeah, or message us and we will tell you exactly what it needs.