Face ID & Touch ID Repair
Face ID or Touch ID stopped recognizing you — we have the equipment to reprogram it, not just swap it
On iPhones from the iPhone X onward, the Face ID sensor is factory-"paired" to the motherboard: if the module is replaced without the right equipment, Face ID simply won't work again even if the physical part is perfect. It's one of the most common mistakes in repairs done without the proper tools, which is why many shops will just tell you it "can't be fixed".
At NOUS MOVIL REPAIR we have the programming equipment needed to re-pair a new Face ID sensor with the motherboard, so Face ID goes back to working normally. We also repair Touch ID on models that use it. If your device's specific damage makes reprogramming impossible, we'll explain that honestly before charging you anything.
Signs you need face id & touch id repair
How it works
- 1
Free diagnostic to confirm the exact cause
- 2
Honest explanation of whether reprogramming is possible in your case
- 3
Clear quote before we start
- 4
Sensor replacement and reprogramming with specialized equipment
- 5
Face or fingerprint recognition testing before handoff
Frequently Asked Questions
Why do other shops say Face ID can't be repaired?
Because the Face ID sensor is factory-paired to your iPhone's motherboard, and reprogramming that pairing requires specialized equipment that not every shop has. We do have that equipment.
How much does it cost to repair Face ID or Touch ID?
Starting at $99.99. The exact price depends on the model and whether the damage affects only the sensor or nearby components too.
How long does this repair take?
About 24 hours, due to the sensor replacement and reprogramming process.
Can Face ID always be recovered?
In most cases yes, thanks to the reprogramming equipment we have. If the damage goes deeper (for example, to the motherboard itself), we'll explain that honestly during the free diagnostic before charging anything.