Free Diagnostic
Not sure what's wrong with your device? We'll tell you exactly what it is and what it costs to fix
Before charging you a single cent, we thoroughly check your device: screen, battery, charging, cameras, speakers, buttons, connectivity (WiFi, Bluetooth, signal) and, if needed, internal board components. When we're done, we explain in plain terms what's wrong, what your options are, and the exact price for each.
There's no obligation to repair with us after the diagnostic. Many customers come in unsure whether it's worth repairing or buying a new device, and leave with the information they need to decide calmly.
Free diagnostic · Price before we start · 90-day warranty
- Price
- $0
- Average time
- 15–30 minutes
- Warranty
- 90 days
- Stores
- Kendall & Hialeah
What's going on?
These are the cases we see every day. If yours isn't here, call anyway.
- You're not sure why your phone is malfunctioning
- You want a second opinion before paying for a repair
- You're buying a used device and want it checked first
- The phone won't turn on and you don't know why
- Multiple issues at once and you're not sure where to start
How it works
No surprises. Nothing gets repaired until you approve the price.
- 1
You tell us
We take the device in and you describe what happened and when. That detail saves a lot of time.
- 2
Full checkup
We check hardware and software, because what looks like a broken part is sometimes a system issue.
- 3
We explain it
We tell you what we found in plain language, no jargon and no mystery.
- 4
Written estimate
You get every option in writing with its price, including the option not to repair.
- 5
You decide
You decide whether and when to repair. The diagnostic is free either way.
Frequently Asked Questions
What people ask us at the counter, answered straight.
- Is the diagnostic really free?
- Yes, at no cost and with no obligation to repair with us. We only charge if you decide to move forward with the repair.
- Do I need an appointment for the diagnostic?
- No, we take walk-ins on a first-come basis at both Kendall and Hialeah.
- How long does the diagnostic take?
- 15 to 30 minutes in most cases.
- Does the diagnostic check both hardware and software?
- Yes, we check the screen, battery, charging, cameras, speakers, buttons, connectivity and, if needed, internal board components.
Where we are
Two stores in Miami-Dade. Repair at one, use the warranty at either.
Kendall
12879 SW 42nd St, Miami, FLIn the Rinconcito Latino plaza, next to the auto mechanic
Also repaired at this store
Ready to get it fixed?
Free diagnostic before any work. Stop by Kendall or Hialeah, or message us and we will tell you exactly what it needs.